Packaging

• How do I read the expiry date?

  Question: How do I read the expiry date? Answer: You can locate the expiry date on the lid in the format EXP MMYYYY. For example, EXP052026 = expires 31 May 2026.

• How many desiccants are there in a jar?

  Question: How many desiccants are there in a jar? Answer: The number of desiccants in our products can range from 1 to 4, depending on the product. They are placed in the bottle to keep moisture levels to a minimum.

• Is the desiccant poisonous if swallowed?

  Question: Is the desiccant poisonous if swallowed? Answer: The desiccant is used to absorb moisture and protect the probiotic capsules. Whilst the crystals (silica) in the desiccant are considered non-toxic, the outer shell is plastic and will not break down in the body. Under the majority of ci...

• What are the small blue canisters in the probiotic jar for?

  Question: What are the small blue canisters in the probiotic jar for? Answer: The small blue canister is a desiccant. The desiccant helps to absorb moisture and maintain dryness in the jar. Moisture can be damaging to probiotic bacteria and therefore these cannisters must be retained in the cont...

• What is the desiccant made of?

  Question: What is the desiccant made of? Answer: It contains silica gel (silicon dioxide) molecular sieves and the outer shell is made of plastic.

• Why are the numbers on the bottom of the glass jars different?

  Question: Why are the numbers on the bottom of the glass jars different? Answer: The number on the bottom of jar is the number corresponding to the mould used in glass jar manufacturing. This number varies from jar to jar.